Skip to content

BSOD – Blue Screen Error

BSOD because of HFN will not occur. We no longer use any drivers or .sys files
Incase, if you are facing BSOD because of HFN. Check for the below mentioned files in the HFN folder & remove it.
Remove all the .sys files (or) the exact file (like, rgnt.sys) which caused the BSOD

HFN driver files :

Ntdd.sys
Nw2k.sys
Nwxp.sys
Rgnt.sys
Rgsd.sys
Nidd.vxd
Nwid.vxd
Rgnt.vxd
Nw2k.inf
Nw2km.inf
Nwxp.inf
Nwxpm.inf
Oemsetup.inf

Posted in Support Tips.

Tagged with , .

No comments

By Deepa Srinidhi – April 2, 2012

Fixing up service error 1084

HFN service not starting in SAFE MODE – Safe mode HFN registry key may not have installed properly. We now have a solution for that.

In our latest version of HFN client, we have placed a registry file inside HFN client folder which fixes this error.

C:\Program Files (x86)\HandsFree\Client\regfix.reg – In 64 bit OS

OR

C:\Program Files\HandsFree\Client\regfix.reg – In 32 bit OS

If 1084 error appears, the user should navigate to the path and run the above reg file which fixes the issue.

Posted in Product Features.

Tagged with .

No comments

By Deepa Srinidhi – April 2, 2012

Malwarebytes execution done using HFN client!!!!

We have a customized automated DART for malwarebytes execution named “Malwarebytes Tool Management (User Mode)” which performs the below action :

- Malwarebytes Installation.
- Malwarebytes Updates.
- Malwarebytes scan.

Posted in Product Features.

No comments

By Deepa Srinidhi – March 9, 2012

IE Browser Optimization using HFN

We have a customized DART for optimizing IE Browser.

This DART provides option for the user to delete the below,

- Re-register IE files.
- Delete history.
- Delete cookies.
- Delete form data.
- Delete passwords.
- Delete temporary IE files.
- Delete files and settings stored by add-ons.
- Disable all toolbars.

It will also reset all Internet Explorer settings to default.
User can choose based on his requirement, any of the above options that needs to be deleted and check the appropriate boxes in the DART.

Based on that, the DART deletes it.

This is compatible with IE 7 and above.

Posted in Product Features.

Tagged with , .

No comments

By Deepa Srinidhi – March 7, 2012

Microsoft Update Management using HandsFree Networks

What are HFN MUM priorities?

Within HFN Microsoft Update Management (MUM) priorities are assigned to:

  • Machines categories (machine groups are members of machine categories)
  • Software update categories (software update groups are members of software update categories)

MUM configuration settings

MUM configuration settings are partitioned between machine and software update groups as follows:

Software update group configuration settings

Software update configurations include those settings that let you control how MUM should handle a software update, specifically:

  • Approve/Remove/Decline status
  • Schedule
  • Notification
Machine group configuration settings

Machine configurations include those settings that let you control the software update process on a system, specifically:

  • Source of updates
  • Management (e.g. disabled, managed from HFN client, or managed from HFN server (the default setting))
  • How new software updates should be handled (i.e. use last settings from HFN server (the default setting), or get updated settings from HFN server before taking action)
  • Download policy (default setting – Try to retrieve from local machines, then download from vendor if unsuccessful)
  • Retention policy (default setting – Keep updates on this machine for 14 days, for other machines to use)
  • Restart policy (default setting – Automatically restart when a restart is necessary after an installation)
  • Multiple installations (default setting – Repeat install cycle until machine is up to date, but stop after 1 hour)

Click here to see the video on: Microsoft Update Management Using HandsFree Networks

Posted in Support Tips.

Tagged with , , , .

No comments

By vidhyasagar – April 21, 2011